Privacy Policy
Effective Date: February 27, 2026
H&L Cleaning Co. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any details you provide through our consultation form or direct communications.
- Service Information: Cleaning preferences, home details, scheduling information, and package selections submitted through our website.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, browser type, and device information.
How We Use Your Information
We use the information we collect to:
- Respond to your consultation requests and inquiries
- Schedule and provide cleaning services
- Communicate with you about your appointments and services
- Improve our website and service offerings
- Send service-related updates (we do not send marketing emails without consent)
Third-Party Services
Our consultation form is processed through Formspree, a third-party form handling service. When you submit a form on our website, your information is transmitted through Formspree's servers. We encourage you to review Formspree's Privacy Policy for details on how they handle your data.
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.
Cookies & Analytics
Our website may use cookies or similar technologies to enhance your browsing experience. These may include:
- Essential Cookies: Required for the website to function properly.
- Analytics: We may use analytics tools to understand how visitors use our site, helping us improve our content and user experience.
You can control cookie settings through your browser preferences.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, provide our services, or comply with legal obligations. Consultation form submissions are retained for the duration of our business relationship and a reasonable period thereafter.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Request deletion of your personal information, subject to any legal retention requirements
- Opt out of any non-essential communications
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
- Email: ChristinaFancy6@gmail.com